The Jam Experiment:
Why More Choice Is Actually Less Freedom
More options was supposed to mean more freedom. The research says otherwise.
A supermarket study from 2000 that explains the transition to a market-based society.
In 2000, a researcher named Sheena Iyengar set up a jam tasting table at a grocery store. One day she put out 24 varieties. The next, just 6.
The bigger display drew more people. It looked more impressive.
But the smaller table sold ten times more jam.
That finding, published in the Journal of Personality and Social Psychology, has been cited over 6,700 times since.1 Because it keeps being true. When people face too many options, something in them seizes up. They show signs of anxiety. They stall. They leave without deciding, not because nothing was good enough, but because the brain hit a wall.
There is a name for this. Choice paralysis. And it does not stay inside the shop.
Barry Schwartz, a psychologist who spent years studying how people respond to abundance of choice, found that the people who felt compelled to compare every option before deciding showed measurably higher rates of anxiety and depression than those who simply found something good and moved on.2 The constant comparing takes a real toll. It drains the focus you need for the rest of your day, your relationships, your actual life.
More options does not make you freer. It makes you more anxious, more prone to regret, and less able to be present in the things that matter. The architecture behind this was not accidental. Someone built it deliberately.
That range is not there because it serves you. It is there because it fills shelf space, creates the feeling of abundance, and keeps your attention occupied on something trivial.
Herbert Simon, a Nobel Prize-winning economist, wrote in 1971 that a surplus of information creates a scarcity of attention.3 He wrote that fifty years ago. The average supermarket has only got bigger since.
There is a grocery chain in America called Trader Joe’s. They carry around 4,000 products. A typical supermarket carries 40,000. Trader Joe’s is 20 to 30% cheaper than its competitors, and consistently rates as the most trusted grocery brand in the country.
Not in spite of stocking less. Because of it.
When a store commits to one option per category, that option has to be genuinely good. There is no hiding behind variety. The curation becomes the promise.
Now you know why most founders wear the same t-shirt everyday. Give up the choice paradox and live a genuinely exceptional life. One where attention is directed and focus is million times justified.
1 Iyengar, S. S., & Lepper, M. R. (2000). When choice is demotivating. Journal of Personality and Social Psychology, 79(6), 995–1006.
2 Schwartz, B. (2004). The Paradox of Choice. Harper Perennial.
3 Simon, H. A. (1971). Designing organizations for an information-rich world. Computers, Communications, and the Public Interest. Johns Hopkins Press.